Privacy Policy


Our Commitment to Your Privacy

This privacy policy applies to the website at www.delovery.com (the “Site”) and the Delovery app (the "App"). (The Site and App are sometimes collectively referred to herein as the Site.) 

The Site and App allow consumers to find, order, and arrange delivery of meals, food, and other goods from local merchants ("Service"). 

The Site allows you to register for the Service as a Consumer, Merchant, or Driver (as defined below). 

We respect and protect the privacy of our users. This Privacy Policy explains how we collect and use your information and is part of our Terms of Use when you use our Site or Service.

Your Consent

By using our Site or Service, you consent to our Privacy Policy. If you don’t agree, please don’t use our Site or Service.

What information do we collect?

When you register for the Service you'll be asked to provide certain information about yourself, such as your name and email. You may also register using your Facebook account, in which case you will share certain personal information with us via Facebook.

Drivers will be required to provide the Company with their first name, last name, email address, phone number, information about whether they have an IOS or Android phone, whether they plan to deliver via car, truck, motorcycle, or bike, a copy of their driver’s license, and a copy of their vehicle insurance certificate.  Drivers will also be required to fill out a 1099 form, which includes a Social Security number.

We will collect and store whatever information you chose to send or receive using the Service, including User Content as defined in the Terms of Use. 

If you make or receive payments the Service, our billing service provider will collect information such as your full name, credit card number, and billing address. Our billing service provider is currently Stripe.com, which has its own legal terms.

We may also collect non-personal information, including information that can’t be used to personally identify you as an individual, such as:

  • anonymous usage data
  • referring/exit pages and URLs
  • platform types

We may use your public IP address to detect your location, so that we know where our potential users are coming from. Also, our Site or Service may not be available in all areas.

How do we use your information?

Information and User Content we collect from you might be used:

  • To provide you with the Service
  • To improve our Service
  • For marketing purposes

Do we use cookies?

Yes. Cookies are small files that include an anonymous unique identifier. Cookies let us recognize your browser and remember certain information about you in order to personalize your experience of our Site and Service.

We also use cookies to compile aggregate data about traffic to our Site so that we can improve our Site.

We may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them; session cookies expire when you close your browser.  

How long do we store your information?

We intend to store your information and User Content indefinitely.

What about links to other websites?

We may provide links to or compatibility with other websites or applications.  However, we’re not responsible for the privacy practices employed by those websites or the information or content they contain.  

How do we protect your information?

We use appropriate physical, electronic, and other procedures to safeguard and secure the information we collect. However, please be aware that the Internet is an inherently unsafe environment, and that hackers are constantly working to defeat security measures. 

Thus, we cannot guarantee that your information will not be accessed, disclosed, altered or destroyed, and you accept this risk.

How can you protect your information?

We urge you to take steps to keep your personal information safe by not sharing it with others via the Service.  Also we encourage you not to share your password with others.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personal information for commercial or marketing purposes. 

We will, if required by a valid court order, provide your personal information in a civil or criminal proceeding. 

Not Intended for Children

Our Site and Service are not intended for children under the age of 13. We do not knowingly or specifically collect information about children under the age of 13. 

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. We may also, but are not required to, send you an email notice.

Contact Us

If you have questions about our Privacy Policy, please contact us at info@delovery.com.

Last Updated: January 14, 2017